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‘IT GOES DOWN IN THE DMS!’ DEBT COLLECTORS CAN MESSAGE YOU ON SOCIAL MEDIA & PEOPLE HAVE THOUGHTS ABOUT IT
Thursday, Dec 2, 2021

Doing it for the ‘gram might get you a debt collector in your DMs!

According to new financial regulations that went into effect on Tuesday, debt collectors can now contact people via email, text, and private messages on Facebook, Twitter, and Instagram to collect unpaid debt.

via GIPHY

However, per Consumer Financial Protection Bureau’s new Debt Collection Rule, debt collectors must follow some restrictions, i.e., sending private messages only and sending a disclosure that they’re in fact a debt collector via friend request, CBS News reports.

 

Despite these restrictions, many are concerned it doesn’t offer enough protection to debtors. National Consumer Law Center attorney April Kuehnhoff said “the rules are really disappointing and concerning in a number of ways,” and expressed the risks of debt collectors revealing private information to the wrong people.

“Even with direct messages, there are risks that messages will go to the wrong people,” Kuehnhoff told CBS MoneyWatch—explaining that “for example, if a debt collector wants to send a private message to John Smith on Facebook, the collector will need to select the correct John Smith so that it does not send private information about the alleged debt to the wrong person.”

In true 2021 fashion, people took to social media to share their thoughts.

 

Do you think it’s appropriate for debt collectors to dip in debtors’ DMs? Tune in to see what our Dish Nation hosts think!

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